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Detailed Review:

1) Overall experience was excellent. 2) Communication: Appropriate use of available channels (text, email, voicemail, phone, live). 3) Persistence: Eric took time to understand what we were looking for and he stayed on top of it for several months eventually finding the perfect match. 4) Alacrity: We were able to move swiftly toward offer, inspection, and close once Eric had identified the property we wanted. Eric helped us navigate each step expertly (even when he was running his daughter’s wedding). 5) Local Knowledge: Eric demonstrated a solid knowledge of local real estate customs and of local resources (and shortcomings). 6) Room for Improvement: (a) Slightly more frequent communication, especially approaching critical junctures in the process, even if only as reassurance. (b) Perhaps more ability to get timely responses from seller and seller’s agent to inquiries and requests (they were well below average on those, much to Eric’s and our frustration).

Charlie (Buyer)

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